27 Jul
2001
27 Jul
'01
11:45 a.m.
On Fri, 27 Jul 2001, Fred Cisin (XenoSoft) wrote:
IOW, if packages ABCDEFGHIJK are sent sequntially, and B is late,
rather than have CDEFGHIJK all be a little late, they will then be
delivered ACDEFGHIJKB.
Almost all of their packages are on time. The late one may be VERY
late.
I think service guarantees are the reason behind their sequencing scheme.
Broken guarantees cost them money. Once package B is late, its guarantee
is broken, and nothing's going to change that. Letting B delay CDEFGHIJK
would mean many more broken guarantees. Putting B off until the end
(assuming CDEFGHIJK arrive on time) results in only one broken guarantee.
--
Jeffrey S. Sharp
jss(a)subatomix.com