I've done business with Ed on a number of occasions and found him to be easy
to deal with, honest and resonable. I've never had a situation with Ed where
I couldn't reach him or vice-versa.
I'm a big fan of SpamAssassin - which both protects my firm from SPAM as well
as giving me a great deal of flexibility regarding SPAM control. I've not
found it wise to blacklist an entire domain - I prefer much finer controls.
BTW, with tweaking, I get less than 0.5% of SPAM per day - with no false
positives.
Lyle
On Wednesday 01 September 2004 19:11, Bruce Lane wrote:
Fellow computer tinkerers,
I had a recent E-mail exchange with a fellow named Ed Kelleher, apparently
the president of a company called 'Macro-Inc.com.' They appear to sell
overpriced (to my eyes, anyway) DEC systems and parts.
What had happened was that I had found, in my mail server logs, entries
which showed that Mr. Kelleher had tried to send me something, only to have
it bounced repeatedly due to the fact that I'm currently blocking traffic
from the
biz.rr.com domain (this last due to RR.Com's utter lack of
response to ongoing spam, port probes, and other abuse coming from their
network).
I sent him a polite note advising him of what I'd found, and asking him to
please re-send the message to my backup address, which is not spam-filtered
in any way that I know of.
It worked -- sort of. I got back a very terse -- I would actually call it
rude -- reply to the effect that he'd tried to send whatever he was sending
five times, with and without attachments, and had finally given up. In his
words "I don't care to send it again. Stupid policy of yours."
This tells me right away that he has absolutely no concept of what I, as a
self-hosted SysAdmin, go through each and every DAY, trying to protect my
network effectively against outside abuse.
That point aside, I sent back another polite request, saying that I'm
sorry he felt that way, and asking that he please not blame me for doing
what I felt necessary to protect my tiny corner of the Internet. I also
asked him if he would consider at least telling me what it was he was
trying to send.
No response yet, of course. I'm not sure I'll ever see one. Based on what
I saw of his company's web site, though, I suspect that what he had to send
may have been of minimal value in any case (possibly even spam).
Has anyone on the list had any contact with this person or his company?
The vast majority of people that I've asked to re-send their original
message have no problem with it, and are fully understanding of why their
initial attempts might have been blocked. What's gotten into this fellow
that he can't seem to understand the view from my side, especially
considering that he sells (and presumably works with) computer goodies?
Insights and opinions welcomed. Thanks much.
-=-=-=-=-=-=-=-=-=-=-=-
Bruce Lane, Owner & Head Hardware Heavy,
Blue Feather Technologies --
http://www.bluefeathertech.com
kyrrin (at) bluefeathertech do/t c=o=m
"If Salvador Dali had owned a computer, would it have been equipped with
surreal ports?"
--
Lyle Bickley
Bickley Consulting West Inc.