Some years ago I was out of work and was temporarily employed in a warehouse, packing fragile items e.g. DVD boxes, jewel cases for CDs etc on pallets and in cartons, and driving a forklift. Sooner or later, **everybody** who drove the forklift would either drop a pallet from a few metres up, or cause a stack of pallets to fall over. It was also not very difficult to have a pallet fall off the back of the lorry when you were loading or unloading it. That doesn't mean we were careless, just that there are a lot of things that can make accidents like that happen: sloping loading docks, bumps in the floor, unstable loads, a slip of the foot or your hand on the levers or pedals, someone disturbing you at a sensitive moment, etc etc. On one occasion a lorry driver had I think it was 6 pallets fall off his lorry all at once. However well-meaning and careful the freighter or lorry driver or forklift operator, inevitably someone will have a bad day, or just be unlucky. In other words, any number of "Fragile" labels will make absolutely no difference at all, you will simply have to pack your item to stand falling off the back of a lorry if you want it to arrive undamaged. /Jonas