Gavin Scott wrote: Sometime after his story, Gavin moved to the Bay Area to work for my company. One day, I started to buy something at Fry's and they asked for my phone number. So, I gave the the office number. The salesman entered it, and said "thank you, Mr. Scott". I was still "Gavin Scott" to them 15 years later :) Oh, the "seal of quality". Not only did it scream "do not buy this item", but it was a very useful thing ... although not for reasons Fry's expected. Many times, I'd be looking at some newer tech item (e.g., a 4-bay RAID enclosure), and see that over half of them had the "seal of quality". I quickly developed a rule: two more seals meant: stay away from this product! Stan