23 Apr
2007
23 Apr
'07
9:08 p.m.
With my recent dovebid purchase, I got the usual form letter from CTS
telling me that I should use them.
I responded that based on my past experience with them, I would never
use them again and I would never recommend them to anyone else.
Then they replied that there were no "comments" on my previous order
with them indicating that they had fucked up. My response was:
That's capitalism, baby. You lose, someone else wins.
Then I got a snarky reply from them telling me to "remember that when
they trash your stuff". How could I forget that it was CTS who
trashed my stuff, while Craters & Freighters did awesome work?
What a bunch of fuckwits. I know y'all like these people, but this
kind of attitude is exactly why I had problems with them and will
never recommend them or use them again.
--
"The Direct3D Graphics Pipeline" -- DirectX 9 draft available for download
<http://www.xmission.com/~legalize/book/download/index.html>
Legalize Adulthood! <http://blogs.xmission.com/legalize/>
23 Apr
23 Apr
10:24 p.m.
Richard wrote....
Then they replied that there were no
"comments" on my previous order
with them indicating that they had fucked up. My response was:
That's capitalism, baby. You lose, someone else wins.
Yes, true. But
perhaps it would have been a good thing to give them the
feedback on the earlier shipment at the time of the shipment? Who knows...
maybe they just had a new crew working that day and your complaint would
have helped them get rid of the new guy before he wrecked other peoples
shipments. Maybe they would have (at that time) been able to investigate the
claim and if a problem was found - refund your money and perhaps cover part
or all of your shipment through insurance? Just a thought for next time.
Then I got a snarky reply from them telling me to
"remember that when
they trash your stuff". How could I forget that it was CTS who
trashed my stuff, while Craters & Freighters did awesome work?
Perhaps what
they were referring to with that statement was "when the new
company you are now using trashes your stuff maybe you'll jump back to us".
;)
Jay
24 Apr
24 Apr
12:46 a.m.
In article <006e01c785ed$cc5b3020$6700a8c0 at BILLING>,
"Jay West" <jwest at classiccmp.org> writes:
Richard wrote....
I guess the way I see it is that if they want to improve their
business, they could survey me for how I feel about the job they did.
Remember, it wasn't just the way it was shipped, it was also the way
they handled my order and payment. It was bumbling all the way
through and I never talked to the same person twice.
Then they replied that there were no
"comments" on my previous order
with them indicating that they had fucked up. My response was:
That's capitalism, baby. You lose, someone else wins.
Yes, true. But
perhaps it would have been a good thing to give them the
feedback on the earlier shipment at the time of the shipment? Perhaps what they were referring to with that
statement was "when the new
company you are now using trashes your stuff maybe you'll jump back to us".
;)
Yes, that is what they intended, but it totally backfired as they are
the ones who did a shitty job, while C&F has done awesome work both
the times I've used them.
--
"The Direct3D Graphics Pipeline" -- DirectX 9 draft available for download
<http://www.xmission.com/~legalize/book/download/index.html>
Legalize Adulthood! <http://blogs.xmission.com/legalize/>
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