the box, and
even pay some extra $$ for it? That way all the people
along its shipping path will just pay more attention to it, instead
just throwing it in the back of the truck.
You _are_ kidding, right?
Not at all.
Is it that far fetched that there would be service levels?
When I pay for support at an enterprise level, do I not get better
support, from more experienced techs?
I'm not talking about their response time, I'm talking about the
quality of the service.
And, back to shipping, FedEx has a few solutions including "Extra-care
handling":
<http://www.fedex.com/us/customersupport/shipping/index.html>
and also check out White Gloves:
http://www.fedex.com/us/services/customcritical/whiteglove/
Again, it's not all black and white, obviously the regular fee isn't
about breaking your stuff but for the "Extra-care" fee they'll handle
it properly..
There are levels of service in just about anything.
Adam