Iomega Bernoulli Box 20+20 (A220H)

On Tue, 10 Aug 2010, Michael B. Brutman wrote: If you had complete access to Iomega "technical support", you would now be ready to defenestrate them, also. IIRC, there was a class action lawsuit! For many years, it was "impossible" to reach a human being with ANY question (including basic specs) until they had money from you. I had one of their "Ditto"? tape drives, and wanted to know whether it could use the new Verbatim extra length cartridges. It was not possible to get an answer! "Punch in your credit card number. If the problem is determined to be a defective product, then your charges will be reversed in a few months." Ended up confronting one of their engineers at Comdex, resulting in getting a copy of "the new version of the software", and the drive never worked again. But the dog trainers loved having a free source of clickers! I sold the drive for $1 ar Foothill, but had to throw in tapes with it. Think "almost" SCSI, NOT SCSI. At least some were read-only of the previous media - I don't remember whether that was 10 V 20 or some other transition. They came out with some exciting products, but reliability went steadily downhill. -- Grumpy Ol' Fred cisin at xenosoft.com