31 Aug
2008
31 Aug
'08
2:41 p.m.
Alexander Schreiber wrote:
Indeed. I work for a company where the IT department has tens of
thousands of employees and tens of billions of dollars of revenue. The
IT department performs its support almost exclusively internally. In
fact, I think it's easier for a larger company to internalize its
support than for a smaller company.
Peace... Sridhar
If you want
REAL support, there is.. don't even TRY telling me that my wife
should go on forums / UseNet for support - get REAL!
If you want to be able to game online, there is..
If a simpleton needs to take their linux laptop/desktop for fixing, there
is (Circuit City / Best Buy / Tiger / CompUSA / Etc..)
Maybe in a mom-and-pop shop, but any serious IT organization is NOT going
to run free stuff without some (outside the company) support.
Does 'we have several thousand fulltime employees all over the world,
a few billions dollars in revenue per year and very healthy profits and
we also have a pretty good market position' count as 'serious'?