12 Aug
2014
12 Aug
'14
8:56 a.m.
I absolutely have my "favorite" post office, where we work together to make
my documentary shipping as painless as possible. (For example, I'll bring
in 30 boxes, and then I'll see some people come in, and I'll immediately
wave them forward, so those people with one letter don't sit there for 15
minutes.) Some of the staff are better at certain boxes, and we work on it.
We get along.
On Tue, Aug 12, 2014 at 9:44 AM, geneb <geneb at deltasoft.com> wrote:
On Mon, 11 Aug 2014, Chuck Guzis wrote:
Or, an employee who smiles when you walk up to
the counter and knows you
by name. Relationships count. I've had such an employee search in the
back room of the post office to find a lost parcel while I waited.
It's amazing the level of service you can get from a postal employee if
you
treat them like they're people, not drones there to do your bidding. :)
g.
--
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