this list isn't about service contracts and call centers. Tony was simply stating
(though not for the first time LOL LOL) that's the way he does his business.
--- On Sat, 8/30/08, Tony Mori <tonym at compusource.net> wrote:
From: Tony Mori <tonym at compusource.net>
Subject: Re: Free Linux and OpenOffice - even if your email address doesn't
To: "General Discussion: On-Topic and Off-Topic Posts" <cctalk at
classiccmp.org>
Date: Saturday, August 30, 2008, 6:13 PM
----- Original Message -----
From: "Tony Duell"
<ard at p850ug1.demon.co.uk>
To: <cctalk at classiccmp.org>
Sent: Saturday, August 30, 2008 5:11 PM
Subject: Re: Free Linux and OpenOffice - even if your email
address doesn't
> Second, I work for a multi-billion dollar company,
and there is NO WAY on
> this earth any minutely-responsible IT
> department is going to run ANYTHING unsupported in
a production
environment,
especially with SOX and other
requirements.
And there is no way I am going to use anything I
can't support myself.
Which means I won't depend on any hardware I
don't have full schematics
for, I won't depend on any software I
don't
have the source code for. I
don;t require it to be 'open', I
don't
mind if the schematics and source
are not freely copyable and that I have to pay to
get,
say, a technical
manaual containing said schematics.
-tony
You're joking, right? Who the heck in THIS day and age
is giving you
schematics?We run HP, IBM, Sun, Cisco, and Dell hardware,
and I hardly see
ANY of them giving out schematics.
Maybe in a 7-person company, but let's be realistic.
Company I work for has
well over 15,000 employees, 5000+ workstations and laptops,
over 600
servers, all spread across 6 worldwide offices + 5 call
centers, and you're
talking about schematics?
That's just nuts - we'd need a full-time person
just to manage the
schematics, much less actually repairing stuff...
In this day in age, it's "call the vendor,"
because everything we have comes
with 3-5 year on-site warranties, and/or maintenance and
support contracts.
Tony