24 Sep
2002
24 Sep
'02
4 p.m.
--- Clayton Frank Helvey <msspcva(a)yahoo.com> wrote:
Ethan:
On VMS there was an easier way to transfer files via
kermit and still retain the files' attributes.
The tecnique involved using VMS' backup utility to
create a backup file save set with a record length of
8192 bytes and group=0...
Interesting. That sounds like it work work perfectly,
from a technical standpoint. I'm not sure I would
have
wanted to explain any of that to our customers (but in
those many cases where they gave us dial-in access to fix
problems... ;-)
We had one manager call us because his technical guy was
out. I told him he we needed to look at the log files. I
said he needed to type "DIR HASP:*.LGA". It went like
this:
Me: Type 'dee, eye, arr, space, aych, aye, ess, pee, colon,
star, dot, ell, gee, aye, return.
PHB: Star... that's the one over the '8' key, right?
Me (to myself): maybe he calls it something else?!?
Me (to customer): Yes. That's the one.
PHB: Colon... that's the one with the little tail, right?
Me: Umm... no. That's a semi-colon. You need the other one.
The call went down-hill fast. This guy couldn't manage English
literacy, let alone computer literacy. His self-assumed title
was the "Network Manager".
We gave our customers BACKPACK. That was easier to talk them
through than other ideas we had.
-ethan
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