He MATT Please inform from where you have obtained the service manual for this printer, as I need one to get spare parts numbers for PIVOT ARM ROLLER and RIBBON DRIVE ROLLER Regards -- Jan E Hartmann Engineer Voice Communication, OTVm D +45 3247 8463 * Email: mailto:jeh@naviair.dk Naviair * Naviair All? 1 * DK 2770 Kastrup * Danmark T: +45 3247 8000 * F: +45 3247 8817 * naviair(a)naviair.dk * www.naviair.dk A State enterprise under the Danish Ministry of Transport