I disagree. I had a similar experience in that someone managed to hijack my account. It would have been somewhat difficult for someone to realize that the items that I had listed were "bogus" in that I do sell consumer electronics and computer stuff and that's what the hijacker was selling (actually, I think they do target those who do sell items similar to what they want to scam with), though a more attentive bidder might notice that all the bogus items were brand new and I rarely sell new items (just my castaways). Why would ebay want to help the seller here? As a seller, I can cancel an auction at any time, for any reason (I can also cancel your bid if I felt like it). The only issue is whether ebay decides to take its cut (i.e. under certain circumstances ebay will waive it's fees) of the listing fees. Now I guess they could have pretended to get their account hijacked because they were going to get hit by the ebay fees, but take it from me, it's a pain to go through the process to get these transactions removed. And in any case, it is in ebay's financial interest NOT to help sellers "fix" problems because a) it's extra work for ebay b) they end up not making any money on it. George Mike Gemeny wrote: