UPS... Another data point. We build RTD and RTD based assemblies, One time two probes were shipped to a vendor and we get an RMA request... Seems the probes were BENT. Now to appreciate that you have to understand these were .25" od probes (in a 316L sheath) and that inside a 1"od inconel thermowell (1"od .25" id) and they were BENT. UPS denied any culpability, they also paid. Allison