On Mar 16, 2007, at 2:35 PM, Billy Pettit wrote:
You seem to have a very harsh viewpoint of the
manufacturers. I
have to
protest your first statement that the manufacturers should keep their
definition to themselves. Why? They have as much right to stating
facts as
you do. Your definition of obsolete is not the only one, we both
agree. So
why can't other people express their definition?
When one definition is based purely on manipulation to try to
separate people from their money whether they want to "upgrade" or
not, I believe that is dishonorable and dishonest behavior.
Forced obsolescence is NOT always a fake and a lie.
There are
usually very
valid reasons for it that have nothing to do with bilking
customers. It
costs a lot of money to develop and roll out new products. But the
reality
is that consumers are fickle. They demand change, they demand the
new. If
a company sticks with its mature established products and foregoes
development, it usually dies.
Sure, that makes perfect sense, and I agree 100% with your point.
However, you may have missed MY point. See below.
Think about it - in actual dollar amounts, TV sets
sell for about
the same
as they did in the '50s. But cars, houses, clothes, energy, food
have all
been victims of inflation. Compare the current prices of computers
to 5,
10, 15 years ago. People demand electronics to constantly get
cheaper. So
if a manufacturer wants to meet this demand, he has to find ways to
cut
costs. A legitimate tool often used is to come out with new models
(lower
cost) and make obsolete the current product that can no longer be sold
profitably.
Which is great, until the new models drop below the models they
replace in quality and/or functionality. At that point, the company
has made a big mistake, and their reputation will pay for it.
As far as "people demand decreasing prices" and "people demand
more functionality" etc...I hear that all over the place, but I never
seem to see any people lined up outside Seagate's doors demanding
that they make bigger drives, I never see people lined up outside
Intel's HQ demanding higher clock rates etc etc. What I DO see is
manufacturers constantly DELIVERING increased functionality, and
sometimes decreasing prices, and customers eating it up because they
have to have the "latest thing" in order to feel good about themselves.
Now, please follow me here...That in itself isn't a problem (cue
the old adage about fools and their money being soon parted, etc) but
when the salesdroids latch onto it and push customers to buy their
new product, because "it's new" and therefore it must automatically
be better, even when it isn't, well I think that's SLIMY behavior.
Uncommon? Not at all. Accepted? (at least by people who don't
mind being manipulated and aren't offended by slimy behavior)
Absolutely. But slimy.
You expect the lower costs - a current 320GB drive
costs a fraction
of the
cost of the 8" floppies when they were new. And the dollar has
inflated and
lost buying power since then. If the consumer won't pay a
profitable price
for a mature product, why should a manufacturer be expected to
continue to
build it?
Again, see above. I have no problem with the manufacturer not
building it. But at least be honest about it. "We can't build this
anymore because we won't be able to stay in business" is perfectly
fine. But "We're now selling this new thing and we think you should
throw away its predecessor whether you're finished with it or not
because we'd like to make a sale" is NOT fine. As above, yes,
common, accepted by most (probably by the very same people who
actually make spamming a profitable business) but wrong and very
slimy in my opinion.
You see...I am (in this context) the customer, the money in my
wallet is MINE, and *I* decide what I want to spend it on and
when...and *I* decide when the products I have are no longer capable
of doing their jobs. It is wrong for a manufacturer to tell me that
"thing XYZ" is "no longer suitable for use" SIMPLY AND ONLY BECAUSE
they've started selling something new and would like me to buy one.
Where I come from, that's called a lie. Perhaps I'm expecting too
much from the business world, especially in the USA nowadays, but
that's crossing a line that should never have been crossed.
This is a somewhat complex point to illustrate, and I hope I've
illustrated it adequately so you'll understand what I mean.
And again, before legions of people pipe up and say "it's been
that way for a long time blah blah"...that doesn't make it right.
I'm just an intolerant pain in the ass who doesn't like (or tolerate)
being pushed around by salespeople with overactive sales glands.
-Dave
--
Dave McGuire
Port Charlotte, FL