28 Jul
1998
28 Jul
'98
12:58 p.m.
This is the second time I am emailing support(a)compaq.com. Both times,
they have given me an automated reply that I should use
forum.compaq.com for the information they have posted, which might
be what I'm looking for. They warn me of the fact that their state-
of-the-art Internet technology (javascript and cookies) won't allow
me to use the site without IE3 or Netscape 2. So much for Lynx.
And all I wanted was a price quote for a new keyboard for the LTE I
got a few weeks ago!
I noticed some people on this list have experience with these things,
so
a)does anyone have any extra LTE Lite/25 keyboards?
b)Is the PS/2 port on the back for a keyboard? If so, can I use an
external kb without an internal one? I haven't had much luck so far.
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28 Jul
28 Jul
10:06 a.m.
Date: Tue, 28 Jul 1998 17:58:17 PDT
Reply-to: classiccmp(a)u.washington.edu
From: "Max Eskin" <maxeskin(a)hotmail.com>
To: "Discussion re-collecting of classic computers"
<classiccmp(a)u.washington.edu>
Subject: Arrrgh! Compaq (off topic)
This is the second time I am emailing
support(a)compaq.com. Both times,
they have given me an automated reply that I should use
Max,
Try that PS/2 port with a straight ps/2 to din 5 adapter if you don't
have a ps/2 plug on keyboard.
Oh, you can assume compaq on-line tech support as crap and head
straight for nearby repair depot that is authorized by compaq.
These depots is clearly marked on their doors or in their windows as
said so and have placards saying same thing. That is as opposed to
reseller authorized which is only selling machines only.
They will and can sell you compaq parts that you need to fix your
machine if they have a catolog or a computer based cd catolog.
I was shocked at $175 (or was that $75) tag for LTE 386s/20 keyboard
replacement nearly 3 years ago.
That is only way to get needed info and parts. MAKE SURE to grab
the "Spares p/n #" and it's marked on your keyboard itself with a
label if you don't like the price and this is needed for newsgroups
queries in order to obtain used keyboard assembly.
Jason D.
email: jpero(a)cgocable.net
Pero, Jason D.
3:11 p.m.
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10:28 a.m.
Date: Tue, 28 Jul 1998 19:11:42 -0800 (PDT)
Reply-to: classiccmp(a)u.washington.edu
From: Tim Shoppa <shoppa(a)alph02.triumf.ca>
To: "Discussion re-collecting of classic computers"
<classiccmp(a)u.washington.edu>
Subject: Re: Arrrgh! Compaq (off topic)
X-To: classiccmp(a)u.WASHINGTON.edu
That price may be very much on the high side, but at
least the spares
are available and they are capable of tracking them down and selling
them to you. With many high tech companies effectively changing their
entire staff every couple of years, sometimes you're lucky to find
someone who even remembers that the product line once existed.
True to some degree on cost-wise and twice I was quoted for cache
modules for early 486 valuepoint and for Deskpro/I series. Just one
cache module sold as new from that place I have is enough to buy a
used decent 486dx 100 notebook.
Staff turnover rate, is very low for this one we have. This is
Microage and some of them is been there even remained after moving to
present location couple years ago from their original place that they
opened in late '70's I think.
So they knew nearly everything they're authorized to repair on:
apple, hp, compaq and ibm, clones recently. Even there was
another building that IBM moved out nearly 5 years ago was there way
before '70's and last time I visited there for fun and they're using
IBM XT's in '90's! Their sign is individually mounted, old style "I
B M" in blue without that lines I think.
Jason D.
Tim. (shoppa(a)triumf.ca)
email: jpero(a)cgocable.net
Pero, Jason D.
29 Jul
29 Jul
4:28 p.m.
Tim Shoppa wrote:
That was true even back in my Tandy days, but for some reason the
instructors and customer support reps hung around while watching
generations of salesthings and managers come and go. But there was
a serious turnover when the company went entirely PC compatible.
--
Ward Griffiths <mailto:gram@cnct.com> <http://www.cnct.com/home/gram/>
They say that politics makes strange bedfellows.
Of course, the main reason they cuddle up is to screw somebody else.
Michael Flynn, _Rogue Star_
I was shocked at $175 (or was that $75) tag for
LTE 386s/20 keyboard
replacement nearly 3 years ago.
That price may be very much on the high side, but at least the spares
are available and they are capable of tracking them down and selling
them to you. With many high tech companies effectively changing their
entire staff every couple of years, sometimes you're lucky to find
someone who even remembers that the product line once existed. 
1:57 a.m.
New subject: Notebook parts sources
On Tue, 28 Jul 1998, Max Eskin wrote:
And all I wanted was a price quote for a new keyboard
for the LTE I
got a few weeks ago!
I've found notebook parts very hard to obtain. If you ever get through to
Compaq, you'll probably find it's not available anyway. Here are some
good sources I've found:
Phoenix Microsystems 972-446-1005 Notebook parts, many scavenged from
used systems.
PC Service Source www.pcservice.com (sorry to mention the "P" word
here) Parts for all kinds of systems, printers, and peripherals.
Including old first-gen laser printers.
-Wayne Cox
9643
days inactive
9644
days old
5 comments
5 participants
participants (5)
-
gram＠cnct.com -
jpero＠pop.cgocable.net -
maxeskin＠hotmail.com -
shoppa＠alph02.triumf.ca -
wcox＠mis.usaeroteam.com