From: Russ Blakeman <rhblakeman(a)kih.net>
I never have a problem with the business line of HP
PCs' (Kayak, Brio and
Vectra) - the Pavilion line keeps me going with warranty repairs at $65
per
inshop repair and $30 per "exchange unit".
I was specifically referring to the Pavilions. The Vectras were especially
well-made.
I only get one of every 50 or 60
owners that have the Compaq owner's attitude about HP's machines.
Not too sure what you're saying here.
If you contact customer support at HP they can either
ship a free restore
set if it's under warranty and you tell them it's there but not loading.
If
you've lost it, in or out of warranty, they can
sell you a replacemant if
you supply the unit serial number.
Problem is the customers often won't wait. We're famous for <=
2-day-turnaround ;>)
Packard Bell wasn't bad near the end of their
reign of terror. They got
real
too late and were already on a downward spiral fast
towards earth.
Yeah, their P-II boxes were *almost* standard ATX.
I don't know why anyone feels the HP restore is
bloated...it's all
MicroSteal for the most part. All windows 98, NT, ME and 2k stuff is huge
and you need a broadband connection to download it. I just popped $20 for
the Win NT 4.0 service pack 6.0a rather than sit for 2 days downloading
it.
I never download any MS stuff.
I'm referring to the device drivers for goodies like the Riptide
sound/modem combo. The drivers posted at
hp.com are > 9MB. The *real* fun
begins when, after the download, the installation program pukes up a
message: "Cannot find original driver files -- update terminated" or
something to that effect. Why aren't the originals available on their
site??? And what sort of code, exactly, is in a > 14 MB video driver???
When I was writing C for a living, if I had ever produced an executable --
never mind a device driver -- which occupied 14 MB of disk space I would
have been sent packing. Sheesh.
Glen
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