28 Aug
2003
28 Aug
'03
6:24 a.m.
Good point. I generally look at prominent display of BBB membership as
akin to a warning label. But complaining does have the potential to do
some good--you might help save the next guy from getting stung if he
happens to check.
IMHO, the BBB is (as has been pointed out) a protection racket for the
more shady businesses and a means of avoiding stricter regulation by
providing the appearance of a self-policing regime.
28 Aug
28 Aug
6:55 a.m.
On Thu, 28 Aug 2003, Passer, Michael W. wrote:
Good point. I generally look at prominent display of
BBB membership as
akin to a warning label. But complaining does have the potential to do
some good--you might help save the next guy from getting stung if he
happens to check.
I once ordered one of those stupid Roll-a-Hose's from TeeVee. It looked
good by the pros operating it in the commercial, but I guess I'm not as
bright because it didn't work very well at all when I got it. So I
decided to return it. But I was told I'd have to pay for the return
shipping! I complained that this was unreasonable but was told that was
policy. Fine. So I went online and filed a complaint with the BBB. A
few days later I got a pre-paid shipping label sent to me and a letter of
regret.
Coincidence? You decide.
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