OT: Need HP PhotoSmart 215 driver CD - test-drb@ccmp.vtda.org

21 Sep 2003

Megan &lt;mbg(a)TheWorld.com&gt; wrote:
...
  So, I had to spend more money (only $18, but it is the
principle of the
 thing) to get what they call the 'quickrestore' CD set. Its too late now
for my advice, but here it is for future reference.
Whenever I buy a PC I check to see if I can perform a full restore
...
 from the supplied CDs, if I cannot, I call customer
support and tell them that the initial install (which happens when you first power
up
your new PC) failed and can I please have the CDs.

If they ask for money, I tell them that I will rather return the 
entire PC for a refund since I have just purchased it and it is
defective. Up till now HP, Compaq and IBM have sent me the CDs for
free (IBM in particular sent me the CDs the following morning).
BTW Dell sends the correct CDs with the machine.

...
  (here's another gripe -- the 'from
factory' condition requires the W/ME
 partition to be most of the disk [...] Other install programs allocate the ENTIRE
disk to Windows.
I use Partition Magic to fix this stupidity.

**vp