Dave McGuire wrote:
As far as "people demand decreasing prices" and "people demand
more functionality" etc...I hear that all over the place, but I never
seem to see any people lined up outside Seagate's doors demanding
that they make bigger drives, I never see people lined up outside
Intel's HQ demanding higher clock rates etc etc. What I DO see is
manufacturers constantly DELIVERING increased functionality, and
sometimes decreasing prices, and customers eating it up because they
have to have the "latest thing" in order to feel good about themselves.
You see...I am (in this context) the customer, the money in my
wallet is MINE, and *I* decide what I want to spend it on and
when...and *I* decide when the products I have are no longer capable
of doing their jobs. It is wrong for a manufacturer to tell me that
"thing XYZ" is "no longer suitable for use" SIMPLY AND ONLY BECAUSE
they've started selling something new and would like me to buy one.
Where I come from, that's called a lie. Perhaps I'm expecting too
much from the business world, especially in the USA nowadays, but
that's crossing a line that should never have been crossed.
-Dave
Billy Responds:
Dave, you obviously have had some bad experiences with obsolescence. I
don't know what they were, but I have NEVER seen an OEM change products
"SIMPLY AND ONLY BECAUSE" they've got something new. In fact it works the
other way around - remember how Adam Osbourne killed off his company by
prematurely announcing a new product? How many disk drives companies still
make ST506 drives? Or SCSI? If people won't buy your product, you have to
change or die. QED.
One of the points I was trying to make is that it costs big bucks to develop
new products. Every manufacturer I know would love to lay off the
development staff and just keep making the old products. Damn engineers
always expect to be paid! Get rid of them and no R&D expenses, old product
well down the price curve = lots of profit, no pressure.
But the world doesn't work that way. You may not see the people lined up
outside Seagate's door demanding they make bigger drives. But I do - they
visit us after they leave Seagate. And they give us their roadmap when they
want the next drive, what features it requires down to the weight in grams,
and how much they will pay and when. All vendors have to provide forward
pricing, product commits, detailed schedules, design reviews, detailed
testing data on the customer's systems and so on. Play the game as the
customer demands or get out. Ignore the customer and die.
It is extremely expensive to come out with new capacity points for drives
and RAM so frequently. It has killer expenses and often involves massive
infrastructure investment. Have you looked at the costs of going to 300 mm
wafers to build the next generation of microprocessors? We are talking
multi-billion dollar start up costs.
It's clear that you feel strongly that the vendors are all out to screw you.
I can't change that and won't try. But I can tell you that being in the
industry is tough and making products obsolete to ship new ones is painful
as hell. It is not vendors trying to screw their customers. It is people
trying to stay alive in a cut throat industry.
Think about how many casualties there have been in the field. Literally
thousands of companies have come and gone. This list talks daily about
respected companies with great technical expertise who didn't make it. And
most of those died because they couldn't keep up the pace of change, not
because they obsoleted their good products.
Not everyone who makes electronic equipment is a villain.
Billy
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It makes me sad to see someone with such a constant negative outlook on the
world, it seems like all of your replies are filled with negativity and
hatred
May I recommend that you get off the computer, go outside, breath the fresh
air and take a stroll around?
Cool your jets off, taking some time off the computer might do you some good
:-)