Double-Oh: now I realize where you're at. You see the pack, you lift the handle, but it doesn't come out. Well, this one's easy: Start with the handle in the *down* position, against the pack. You see the little semi-circular notch on the right-hand side of the middle of the handle? Put your right thumb there. It's a little slide mechanism, you push it to the left. Now, keeping the slide slid to the left, you lift the handle. It should "feel" different than before you slid the slide, and you'll hear a ker-klunk as a lever mechanism disengages the magnetic hold-down on the pack. Lift, and put the pack in its lid!. Do the same to remove the lid from a pack. Occasionally, you'll run across packs where the little slide mechanism that operates the lever action is damaged, and there you've just got to pull hard to get the pack out! -- Tim Shoppa Email: shoppa(a)trailing-edge.com Trailing Edge Technology WWW: http://www.trailing-edge.com/ 7328 Bradley Blvd Voice: 301-767-5917 Bethesda, MD, USA 20817 Fax: 301-767-5927