New subject: was DEC engineers -- now management and response times

8 Nov 2000

From: Bill Pechter &lt;pechter(a)pechter.dyndns.org&gt;
...
 The only problem with CSSE is they made it so easy to
work on the DEC
stuff Field Service management began hiring the clueless to work cheap
and they lost a lot of the clued folks to people who changed the board
with the RED led lit.   One day they worked on VT220's the next they
were promoted to your VAX cluster! 

Management...  They took the work and tried to understand it.  Field
Circus
management was a bunch of ex-bag carriers that felt they were the best
and the rest were dumb.  The end result is that first you couldn't find
people that knew what a scope was and you still had to fix it due to
committed response time.  The latter often led to get a body there,
NOW, I dont care who.

Allison

Here's one for the DEC engineers