26 Jul
2000
26 Jul
'00
2:26 a.m.
This sounds like a great idea. One caution though -- using UPS between the
US and Canada may be problematic. I'm in the process of being bitten on the
rear end because of this. It appears that UPS in Canada will not ship
"personal effects" to the US, nor will they insure them. According to the
UPS claims folks in Canada, personal effects includes any item that is not a
new commercial good. If it's used (like an old computer) it's "personal
effects" and as such any damage or loss claims will be denied.
I'm still hoping UPS will find my missing package from Canada (a DEC
Computer Lab), but if not, I'm out $700 (yep, I got _really_ carried away on
an ePay auction) and will be really bummed.
-- Tony
----------
From: Mike[SMTP:dogas@leading.net]
Reply To: classiccmp(a)classiccmp.org
Sent: Wednesday, July 26, 2000 10:56 PM
To: classiccmp(a)classiccmp.org
Subject: Re: Announcing... Rent a wreck
Cool. I had a few encouraging replys. Here's the first list of available
stuff...
1. SWTPC 6800, CT-64, AC-30, PR-40
2. SWTPc 6800
3. SWTPc 6809
4. SWTPC S/09
5. Imsai 8080
6. Imsai 8048
7. Imsai VDP-40
8. Imsai VDP-80
9. OSI 500
10. OSI 600
11. OSI CII, C2D
12. OSI CIIC12
13. OSI C2-OEM
14. OSI CIII
15. Northstar Horizon
16. Northstar Advantage
17. Exidy Sorcerer, S100 Expansion box, parts
18. Homebrew (Thinker Toys s1000), 2 8' drives
19. Homebrew 'The Puzzle'
20. Kim-1
21. Kim-1, Kim-4, TVT, etc...
22. Sym-1
23. Sym-1
24. Aim-65, Basic roms
25. Aim-65, assembler
26. Aim-65
37. HP-5036, logic probes
38. HP-5036
39. HP 5036
40 Amd 2900 EVB, 4-bit CPU
41. Motorola MEK-6800d2
42. Little Professor MPF-1
43. Cosmac ELF
44. Cosmac ELF-II
45. Cosmac SuperElf
46. MITS Altair 680
47 Apple Lisa 2
48. Apple Lisa 2
49. Apple ///
50. Apple Newton 2100, Keyboard
51. Canon Cat, Printer
52. Heathkit ET-3400, ET-3401 6800 Training courses
53. Heathkit ET-3400, ETA-3400
54. Heathkit H-8, H-17, H-19
55. Heathkit H-8, H-17
56. Heathkit H-11, H-27
57. Heathkit H-89
58. Heathkit H-89
59. Heathkit Z-100
60. Vector 3, HD
61. TRS-80 Model 1 and stuff
62. TRS-80 Model 1
63. TRS-80 Model 1.
64. TRS-80 Model 4p
65. TRS-80 Model II
66. TRS-80 Model 6000, 35mb HD, Xenix
67. Commodore PET 2001-8K
68. Commodore PET 4008
69. Commodore PET 4032
70. Commodore CBM 8032, 4040 Floppies
71. DEC PDP 11/05 mini
72. Honeywell 316 mini
73. S100 EPROM programmer
74. S100 Disk Jockey
Let me know if you want to play.
Thanks
- Mike: dogas(a)leading.net
27 Jul
27 Jul
1:25 a.m.
New subject: Shoddy UPS service! was RE: Announcing... Rent a wreck
If it's used (like an old computer) it's
"personal
effects" and as such any damage or loss claims will be denied.
That's the most rediculous thing that I've ever heard! I hope they find
your computer lab. If not, then don't give up. Demand to talk to their
supervisor and keep going up the corporate ladder until you get
satisfaction. A friend of mine just shipped some VERY expensive HP
equipment to Japan via UPS and they totally destroyed it in the process. At
first they denied his claim and said that the package wasn't properly
packaged. My friend keep pressing the matter until he got to the UPS
regional representative. He invited him to came out and look at his
packaging equipment (new boxs, a very expensive foam in place machine,
etc). That's when UPS finally gave in and paid the claim. Also we found
found out that UPS never even examined the damaged package, they just
automaticly denied the claim. Persistance pays off.
IMO if UPS insured it then they accepted the responsibility of paying
for it if it doesn't arrive or if it's damaged. It may be time to talk to
a lawyer.
BTW don't let the lack of a foam in place machine disturb you. The Mail
Boxs Etc offices don't have them either and they're 40% owned by UPS. Also
your claim isn't related to how well it was packaged, it's about UPS losing
it completely.
Joe
At 09:26 AM 7/26/00 -0500, Tony wrote:
This sounds like a great idea. One caution though --
using UPS between the
US and Canada may be problematic. I'm in the process of being bitten on the
rear end because of this. It appears that UPS in Canada will not ship
"personal effects" to the US, nor will they insure them. According to the
UPS claims folks in Canada, personal effects includes any item that is not a
new commercial good. If it's used (like an old computer) it's "personal
effects" and as such any damage or loss claims will be denied.
I'm still hoping UPS will find my missing package from Canada (a DEC
Computer Lab), but if not, I'm out $700 (yep, I got _really_ carried away on
an ePay auction) and will be really bummed.
-- Tony
2:02 a.m.
New subject: An alternative to UPS
At 08:25 27-07-2000 -0500, Joe Rigdon wrote:
<snip>
Absolutely don't give up! UPS is easily the most snooty company I've ever
dealt with on insurance claims. A colleague of mine back east had to hassle
them for months before they finally paid up on a claim.
Also, you may want to look at an alternative. I don't know if they do
ground to Canada yet, but I've had outstanding service from FedEx Ground
(formerly RPS). Nothing I've shipped so far has been lost, or damaged in
the slightest degree, and their customer service is excellent.
Perhaps the capper is that I've found they're actually less expensive than
UPS. I've had a shipper account with them for months now. If I drop all my
outgoing at their depot, they don't even charge me a monthly fee.
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Bruce Lane, Owner and head honcho, Blue Feather Technologies
http://www.bluefeathertech.com // E-mail: kyrrin(a)bluefeathertech.com
Amateur Radio: WD6EOS since Dec. '77
"Our science can only describe an object, event, or living thing in our
own human terms. It cannot, in any way, define any of them..."
If it's
used (like an old computer) it's "personal
effects" and as such any damage or loss claims will be denied.
That's the most rediculous thing that I've ever heard! I hope they find
your computer lab. If not, then don't give up. Demand to talk to their 
4:26 a.m.
New subject: Shoddy UPS service! was RE: Announcing... Rent a wreck
It's as ridiculous as my horror story!
I once sent a new EXABYTE tape drive for repair, costing about $600. When
it was shipped back to me, it was insured for the cost of the repair, which
insurance was paid for by the repair station at their own expense,
but the UPS delivery person, finding no one at my house, left the package in
the driveway, right by the front door. Unfortunately, it snowed that day,
and the package, white in color was not readily visible, and the 6" or so of
snow concealed it just fine. Unfortunately, I was not aware there had been
a delivery and didn't see the package lying in the driveway. I ran over it
driving my car into the carport.
I haven't used UPS since.
Dick
----- Original Message -----
From: Joe <rigdonj(a)intellistar.net>
To: <classiccmp(a)classiccmp.org>
Sent: Thursday, July 27, 2000 7:25 AM
Subject: Shoddy UPS service! was RE: Announcing... Rent a wreck
find
If it's used (like an old computer) it's
"personal
effects" and as such any damage or loss claims will be denied.
That's the most rediculous thing that I've ever heard! I hope they
your computer lab. If not, then don't give up.
Demand to talk to their
<snip>
an ePay
auction) and will be really bummed.
-- Tony
6:45 a.m.
New subject: Shoddy UPS service! was RE: Announcing... Rent a wreck
On Thu, Jul 27, 2000 at 10:26:20AM -0600, Richard Erlacher wrote:
Unfortunately, it snowed that day,
and the package, white in color was not readily visible, and the 6" or so of
snow concealed it just fine. Unfortunately, I was not aware there had been
a delivery and didn't see the package lying in the driveway. I ran over it
driving my car into the carport.
OUCH!
I haven't used UPS since.
"My" UPS guy has a habit of dropping off any packages at my door,
ringing my doorbell, then getting back into his truck and is usually
halfway down the block by the time I get to the door. I havent ever
actually SEEN him, I just know he exists because packages show up
on my doorstep. 8-)
Bill
--
+-------------------\ /-----------------+
| Bill Bradford | www.sunhelp.org |
| mrbill(a)mrbill.net | www.decvax.org |
| Austin, Texas USA | www.pdp11.org |
+-------------------/ \-----------------+
9:41 a.m.
New subject: Shoddy UPS service! was RE: Announcing... Rent a wreck
At 10:26 AM 7/27/00 -0600, Dick wrote:
It's as ridiculous as my horror story!
I once sent a new EXABYTE tape drive for repair, costing about $600. When
it was shipped back to me, it was insured for the cost of the repair, which
insurance was paid for by the repair station at their own expense,
but the UPS delivery person, finding no one at my house, left the package in
the driveway, right by the front door. Unfortunately, it snowed that day,
and the package, white in color was not readily visible, and the 6" or so of
snow concealed it just fine. Unfortunately, I was not aware there had been
a delivery and didn't see the package lying in the driveway. I ran over it
driving my car into the carport.
I haven't used UPS since.
Dick
That's when it's time to see a lawyer IMO. I don't think leaving a
package in the driveway would be considered "delivery".
Joe
4:19 p.m.
New subject: Shoddy UPS service! was RE: Announcing... Rent a wreck
Hello Joe
On 27-Jul-00, you wrote:
Regards
--
Gary Hildebrand
ghldbrd(a)ccp.com
At 10:26 AM 7/27/00 -0600, Dick wrote:
> It's as ridiculous as my horror story!
>
> I once sent a new EXABYTE tape drive for repair, costing about $600.
When
> it was shipped back to me, it was insured for the
cost of the repair,
which
> insurance was paid for by the repair station at
their own expense,
> but the UPS delivery person, finding no one at my house, left the package
in
> the driveway, right by the front door.
snip ----
That's when it's time to see a lawyer IMO. I
don't think leaving a
package in the driveway would be considered "delivery".
Joe
What I've always done is have UPS deliveries to my place of work, as there
is always a RESPONSIBLE person there to accept the package.
I had a neighbor call me once who lived about 2 miles down the road --- he
had one of my packages that UPS "dumped" in his lap. If you have to get it
at home -- tell the shipper to have the terminal hold it, and call for
delivery. Then just go in and get it. It's a major hemmoroid, but at least
you don't lose things or drive over them . . . . .
6:38 a.m.
New subject: Shoddy UPS service
Hello Joe
On 27-Jul-00, you wrote:
<snip>
At first they denied his claim and said that the package wasn't properly
If it's used (like an old computer) it's
"personal
effects" and as such any damage or loss claims will be denied.
That's the most rediculous thing that I've ever heard! packaged. My friend keep pressing the matter until he
got to the UPS
regional representative. He invited him to came out and look at his
packaging equipment (new boxs, a very expensive foam in place machine,
etc). That's when UPS finally gave in and paid the claim. Also we found
found out that UPS never even examined the damaged package, they just
automaticly denied the claim. Persistance pays off.
IMO if UPS insured it then they accepted the responsibility of paying
for it if it doesn't arrive or if it's damaged. It may be time to talk to
a lawyer.
Congratulations, you have discovered the prime goal of insurance -- which is
not to pay out on claims. They will be the LAST ones to admit that, but
they are the FIRST to do that kind of thing.
At 09:26 AM 7/26/00 -0500, Tony wrote:
> This sounds like a great idea. One caution though
-- using UPS between
the
> US and Canada may be problematic.
Yes, I've found with the customs hassles -- it is far easier to carry the
item across the border than to ship it via ANYTHING. When necessary, find a
good customs broker and let them deal with the bureaucracy.
Now you know why UPS is called Untied Parcel Service.
Regards
--
Gary Hildebrand
ghldbrd(a)ccp.com
8914
days inactive
8915
days old
7 comments
6 participants
participants (6)
-
Anthony.Eros＠compaq.com -
ghldbrd＠ccp.com -
kyrrin＠bluefeathertech.com -
mrbill＠mrbill.net -
richard＠idcomm.com -
rigdonj＠intellistar.net