The 'missing packaging' photo is essentially what things looked like when I opened the box. The rest of the photos detail the damage done. Clearly this is not the fault of UPS. I couldn't have filed an insurance claim, and it would've been unreasonable of me to have done so. The entire burden of the damage was on the bonehead shipper who didn't pack the thing. To the shipper's credit, he took responsibility and shipped me another one (again, in an otherwise-empty box (grr!) but which arrived, mercifully, intact).

The point is, UPS publishes packaging guidelines. Use them and be happy. Based on my experience, I'd have to say that your gripes with UPS destroying packages might better be placed squarely on the inadequate use of packing materials.