<I saw your thread...I am also having problems ordering a new drum...the
<green thing in the front of the machine that has toner all around
<it....My pages come out white....and I do not think I need toner but
<rather a new drum.....and I like this printer....but when I call compaq
<they do not know what the hell I am talking about...
What printer is it?
it sounds like the declaser series and it's possible the HV are down or the
drum is dead.
Allison