Shipping company moveit.com

We'll see how well they did tomorrow. I purchased several lots through dovebid; two could be packed and send ground with no problem and one needed freight. So I filled out two shipping quotes. They ended up i) combining the two quotes into a single shipment without bothering to mention this to me, ii) didn't pay attention when merging the orders and used my home address as the freight shipping address, iii) every time I deal with them, its a different person and they don't seem to know anything about my order or what state it is in, iv) when I explicitly asked them on the phone how I was going to pay for this, I got some sort of mumble "we'll deal with that later" answer. I asked for a quote based on pessimistic (i.e. overly large and overly heavy) estimates on the equipment and *presto* the final order is exactly what their estimate based on my pessimistic measurements said. Then they send me a bunch of digitized fax paperwork asking me to apply for a "line of credit" with them without me asking for any such thing. Each step of the process was from a different email address/person at this company, making each attempt to contact me look like spam to spam filters. So overall it feels like they are incompetent. They mismashed two separate orders together without telling me and half-assed combined them together, without paying any attention to what they were doing. I had the freight carrier call me today saying "so we're delivering to {my home address}, right?" and me having to correct them *after* I already told moveit.com about the error and they informed me they would correct the problem and update the freight company. This clearlyd id not happen. Then they email me saying "the freight company has been trying to contact you, is XXX-XXXX the right phone number?" without bothering to give me the name of the freight company or any way to contact them until I ask for it. Now I realize that noone is perfect and everyone has bad days, but they have made mistakes along every step of the way here, and as near as I can tell all the mistakes were made by different people. It feels like they just assume they'll get dovebid business and don't have to bother doing a good job. -- "The Direct3D Graphics Pipeline" -- DirectX 9 draft available for download < http://www.xmission.com/~legalize/book/download/index.html> Legalize Adulthood! <http://blogs.xmission.com/legalize/>