11 Nov
1998
11 Nov
'98
12:38 p.m.
John Foust wrote:
And then there's tech support and maintenance - you realize you'll be
on the hook for charitable support well beyond the device itself.
I have not provided much tech support for these machines. Since there are
people that *really* take advantage of "free" support, I tend to weed that
type out quickly. The remaining people are pretty good to work with. I
have no problems providing help to people that need it, but I get *real*
tired of someone who asks the same question several times over a period of
time, especially when they phone at the house and want to tie me up for a
period of time. I must be getting old as my memory cells sometimes go
disfuntional :).