Sean,
Avaya for a while in the early to mid 2000's only made their manuals
available to authorized resellers, that seems to have changed sometime
after buying Nortel, all of the Avaya manuals, and the corresponding
nortel ones became freely available online. Not sure I have the link
anymore however. I personally find the Meridian much easier to program
than say a Merlin II or whatever - but I found I needed a manual in
either case to not be completely lost.
Robert Johnson
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On 21-Aug-15, at 12:00 PM, Sean Caron wrote:
That's odd, as long as I can remember,
Lucent/Avaya distributed the
manuals
at least for their PBX and key products pretty openly; Nortel tried
to keep
them more closely held but eventually relented, too. Carrier-grade
stuff
(i.e. 5ESS and SL-100/DMS-100) was always another story, of course.
I don't
recall ever having any issues getting needed documentation when
bringing my
Definity up and that was circa maybe 2008? Of course, the Definity
is so
easy to figure out, you hardly need a manual ... Definitely need
them on
the Meridian though :O
Best,
Sean