I have been shopping at fry's for almost 10 years
when I used to live in the Bay Area only 2 miles
from the Camino Real store, and also when visiting
towns that have one near where I'm traveling. The
purchasing experience at Fry's is really about a
8-9, if you don't need help. If however you do
in a purchase or return, then the experience goes
down to about a 2-3. It really is that simple. I
go there, well educated on what I want, I don't
have expectations of service (shameful that the world
retail experience is pretty much like this, even
Nordstroms is rather saddening these days) and I
don't waste my time buying anything that has a
reputation of bad quality. In other words, do your
own research and extensive reading online before you
go buy from Fry's. Oh, and if you get that far, you
may as well check out
www.pricewatch.com and other
online street pricing systems, and buy online to save
yourself the 30 minutes or more round trip drive and
waiting in lines.