25 Oct
2011
25 Oct
'11
2:53 p.m.
On 25 Oct 2011 at 14:35, Fred Cisin wrote:
There is a normal tendency to pick fan-boys for Beta
testing.
Microsoft is not unique in that. I am not really surprised that I was
dropped from their beta test program after I submitted a well
documented and thorough bug report ABOUT THEIR BETA PROGRAM.
Some of the most surprising test outcomes can come from clueless
users, who don't know how the software works, but who have an idea of
how it *should" work.
They could crash software that had been through the most devious
tests that T&I could devise. Some of it was a simple as turning off
the system in the middle of transaction...
The other thing you learned was that users know what comprises a good
UI much better than the engineers do.
--Chuck