On 4/5/11 4:03 PM, Ian King wrote:
Well, with our
massive population explosion, the idea of "repeat
customers" is much less of a concern.
Occasionally when I've complained about poor service or quality, I've
been told just that and in so many words: "There are another hundred
customers outside my door. Why should I care?"
One time I was told that at a restaurant that had been in business
for 23 years (in response to a complaint of poor service). They
closed three months later.... -- Ian
Serves 'em right, though I must say I'm surprised. As evil as it is,
their logic is sound.
-Dave
--
Dave McGuire
Port Charlotte, FL