8 Jun
1998
8 Jun
'98
12:03 p.m.
Troubleshooting is a very complex process that
I've never been able to
teach to anyone but those that naturally could. For me troubleshooting
is something that I find natural and easy. I carry that to design as
just a different problem to solve (cheaper, faster, better; pick any two).
But working with field circus underscored that thinking is not something
you can mandate.
Allison
Actually I agree with you. I put the following problem in front of some
techs at TRW who did dos PC's as part of some in-house training.
I wrote a program that did a cold boot. I attached it to the
ANSI.SYS driver. I gave this PC to them to fix.
I watched them swap memory, power supply, motherboard, hard disk controller
and such for an hour.
After they got tired... I closed the floppy door an a write protected
MS-DOS 3.3 floppy and it booted.
They never once looked at a software problem. I guess doing mini systems
taught me something.
Bill
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