I should point out that when it comes to negative feedback - a red
mark against a buyer is essentially worthless. It does a buyer little
to no harm. It is very difficult for a seller to block a bidder with
excessive negative feedback, especially with bids coming in during the
last moments of the auctions. When the auctions end, a seller pretty
much has to honor the win, even if the seller has negative feedback.
About the only thing the sellers can do realistically is to cut the
bad buyers no slack in the payment process, then block the bidder from
bidder from future sales.
A red red mark against a seller is entirely a different matter. Every
one of them does damage, as the bidders sometimes (and are encouraged
to) look to check out sellers reputations. Too many red marks and
bidders get turned away - and the loss of those bids damage the bottom
line. As some on this and other lists have stated, some bidders will
not bid if a seller has a feedback percentile that is not very close
to 100 percent. As a professional seller, I can tell you that it is
near impossible to keep a feedback score above 99.5 with serious
amounts of goods being sold. There are a lot of asshole buyers out
there that are almost impossible to please. There are others that
blame sellers for problems that were clearly the shippers' fault. And
there are also more than a few buyers who are plain old scammers
themselves.
Unless you have done serious selling on Ebay (I have been both a
serious buyer and a serious seller) - please do not comment on how we
sellers do our business. There are reasons for the things we do -
reasons that even profession buyers just will not see. The feedback
process is one of them. Yes, we sellers are glad to take suggestions
from buyers - we want to improve our business, after
all - but the
blanket gripes and badmouthing we sellers receive that occurs here
and
elsewhere is just out of line and unjustified.
--
Will