Iomega's level of "tech support" was
well known.
Hah.
I once asked them - more to see what they'd say than anything else -
why they advertised 100 megs when everything else tells me 96 megs.
(The actual answer: real megabytes versus disk-manufacturer megabytes.)
They told me, formatting overhead.
Um, only 4% overhead? You guys use ECC that crappy??
A few years later, I communicated (email? voice? I forget) with someone
who actually worked on them. The formatting overhead figure he gave me
was a much more believable 25-30 percent.
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