23 Apr
2007
23 Apr
'07
10:24 p.m.
Richard wrote....
Then they replied that there were no
"comments" on my previous order
with them indicating that they had fucked up. My response was:
That's capitalism, baby. You lose, someone else wins.
Yes, true. But
perhaps it would have been a good thing to give them the
feedback on the earlier shipment at the time of the shipment? Who knows...
maybe they just had a new crew working that day and your complaint would
have helped them get rid of the new guy before he wrecked other peoples
shipments. Maybe they would have (at that time) been able to investigate the
claim and if a problem was found - refund your money and perhaps cover part
or all of your shipment through insurance? Just a thought for next time.
Then I got a snarky reply from them telling me to
"remember that when
they trash your stuff". How could I forget that it was CTS who
trashed my stuff, while Craters & Freighters did awesome work?
Perhaps what
they were referring to with that statement was "when the new
company you are now using trashes your stuff maybe you'll jump back to us".
;)
Jay