I have one complaint in my EPay profile relating to a Dynaco tube amp. He
maintains that it arrived damaged. I made a point of packaging the tubes
separately and felt it was protected by styro. I sent it by postal service.
There's no guarantee against bad handling. I once worked loading trucks and
boxcars for a railway express and know how we loaded when faced by a
tight departure schedule. Individual drivers on the delivery end who've had an
argument with their boss or wife are also hazards. When seen abusing
deliveries they should be reported, it's not the customer who is contributing
to their disatisfaction.
Lawrence
Lawrence
On Sat, 23 Feb 2002, Chad Fernandez wrote:
Nobody
wants to spend $10 to $20 on packing materials, especially if the
item is only $20-$100.
I disagree, I believe it really depends on what it is. Plus, if I
always make sure the buyer knows that packing will be well done, and
possibly more expensive then "normal". I try to incorporate a materials
cost into my shipping charge, if I have to buy more tape/peanuts, bubble
wrap, etc.
I only charge the buyer for shipping materials if I don't have anything
laying around.
No, I don't use old-assed boxes that are ready to fall apart. Everything
I have is still in very good condition and does the job. Nobody has ever
received anything from me that wasn't in the same condition as when it
left.
Sellam Ismail Vintage Computer Festival
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