6 Aug
2010
6 Aug
'10
12:35 p.m.
Philip Pemberton [classiccmp at philpem.me.uk] wrote:
Seagate are almost as bad. "Send us the drive,
we'll pay return post,
but it has to be sent in one of our RMA-Approved Boxes complete with
branding".... last time I checked, one of those boxes was ?25
plus VAT
and P&P. This and the "F-you" I got when my Barracuda 7200.11
packed in
from a firmware issue basically means they're not going to be
seeing any
of my $$$ for a VERY LONG time.
FWIW I've sent back a couple of Seagate drives from work and
had no trouble. They do want it packed properly but didn't bat
an eyelid with the random packaging I had to hand.
Same deal with WD but they're even better: give them a credit card
and they'll send the new drive out first. You then send back the
broken one in whatever they sent the new one ...
Antonio