On 4/19/2011 5:33 AM, Geoffrey Reed wrote:
Having never purchased from him, but having had a
similar experience
(several) from other sellers.... It is entirely possible that something has
changed lately with him or his "shop" that has left him overwhelmed. If
recent feedback shows that this is an increasing trend, then I for one am
glad that the OP posted, for it is good information to have if I were in the
market for anything he were selling.
Exactly. I checked his ebay feedback, and most of his problems appear
to be relatively recent.
The real problem here is lack of communication by the seller. Everyone
understands that sometimes things are slower, that maybe you only make
it to the post office once a week or something. But that's not the main
problem.
EXACTLY.
It's why, whenever I pay an e-bay seller I put in the 'comment field'
something like 'Please let me know if there are any problems'. And I
mean it. Things can go wrong on both sides. Perhaps my paypal transfer
didn't get thpugh. I will try again. Maybe you can only get to the post
office on alternate Fridays (or whatever). Fine, I'll understand. But I'd
rather not be trying to chase a parcel that's not even been sent..
If you (the seller) have a lot of other work on, or you've got persona;l
problems, or... then I'll understand. But _please_ keep me informed. Of
coruse if you get the item in the post whin a few days of the end of the
auction, then thats' great and you don't need to tell me...
And please give me the tracking number (most sellers do). I am quite
happy to keep an eye on parcels coming to me. I once saw a seller who
said in their listings 'We do nto provide a tracking number under any
circumstances'. No way was I goign to bid on anything from him. I can
think of no reason for refusing to give ou that infortmation to the buyer
if you're honest.
-tony