9 Apr
1998
9 Apr
'98
2:58 a.m.
Joe wrote:
Since everyone is venting their feelings about UPS,
I'll throw in my two
cents worth.
I called UPS today and enquiried about sending a 1/2" thick 8 1/2 x 11"
manual via UPS and was told it had to packed in a double walled container
with 2 to 4 inches of padding between the two containers. That's
ludicrous! UPS is putting the burden to protect the packages on the
shippers instead of their sloppy workers. The last time I was in the UPS
shipping center I saw a worker at the customer service counter turn on the
convyor belt and dump all the packages in the floor because the people in
the back weren't taking them off fast enough. What's more, no one there
seemed surprised or made any attempt to turn the conyor off until ALL of
the packages had fallen off the end and dropped to the floor.
Like i said, UPS has broken more than they've delivered for me. I just sent a
Rainbow 100+ and a Vector 3 to the Anahiem area and USPS did everything right.
It helps on my part having packing experience from 20 yrs worth of moves while
in the AF.
I have other gripes with UPS besides their poor
handling. I live in a
major city and there is only one UPS shipping center here and between the
long lines there and the travel time it takes me several hours to ship a
package with them. It's not worth the hassles or the time to ship a $10
item that I MIGHT make a $2 profit on. Now I will only ship with UPS as a
last resort. I have refused to sell several items because the buyer
insisted on shipping with UPS, since it would have cost me more in time and
aggrevation than what I would have made on the deal.
In the rural area I live in it's 50 miles to either shipping center. I have to
deal with a router-mailer service that adds a fee. There's 6 post offices
within any direction of my house within 5 miles of it.I do have to say one good
thing for UPS. The driver that does my route helps keep UPS in business.
Besides the fact that I know him from school days, he knows people by name,
knows how they like deliveries made, always goes a little further to get the
item to you and stops me in town if he sees me and knows I have a package. He's
retiring in 5 yrs and I'm probably going to lose interest altogether after
that.
Now that we've all slammed UPS, let's get off on a good note and say that in
the area where I live UPS at least gets the package to you. RPS, FedEx and
others have a habit of calling me and telling me that I have to meet them as
they don't deliver to rural route box addresses. Then I have to tell them to
deliver it or send it back and piss off the shipper who's dumping a ton of
money daily into their company. RPS is that way when I get items from MEI Micro
in Ohio. USPS gets it to me in 4 days, UPS in 2-3 days, FedEx in 5-7 days and
RPS in 2-3 WEEKS, if at all.
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Russ Blakeman
RB Custom Services / Rt. 1 Box 62E / Harned, KY USA 40144
Phone: (502) 756-1749 Data/Fax:(502) 756-6991
Email: rhblake(a)bbtel.com or rhblake(a)bigfoot.com
Website: http://members.tripod.com/~RHBLAKE/
ICQ # 1714857
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