Vintage Computer Festival wrote:
On Sun, 8 Jun 2003, Doc wrote:
I will agree that expecting *help* there is
nuts. But folks, I bill
in the neighborhood of $100/hr for knowing what to do with/to/about a
computer. Can I *really* expect a $9/hr sales kid to know more than I do?
Perhaps not, but I sure the hell expect them to be able to say more than,
"I don't know".
Why? Much better "I don't know" than "I don't know, but instead
of
admitting it, I'm gonna try to blow smoke up your butt."
AKA CompUSA sales people. Those idjits are at least as clueless as
Fry's help, but seem to be fundamentally incapable of admitting it.
They're kids, man. They're working for dirt wages, and they get less
training time than a janitor. And I've found, at least at Fry's, that
if I'm half nice to them, they'll try really hard to find somebody who
does have an answer.
Doc