Message: 3
Date: Tue, 4 May 2010 16:52:54 -0700
From: dwight elvey <dkelvey at hotmail.com>
Subject: RE: Drive recovery
To: "General Discussion: On-Topic and Off-Topic Posts"
<cctalk at classiccmp.org>
Message-ID: <SNT129-W423C1F47E5486E7A1E8EFFA3F30 at phx.gbl>
Content-Type: text/plain; charset="iso-8859-1"
---snip---
Hi
If I was running a drive recovery business, every drive that came in
would be opened first in a clean room before powering on. If there
was a failure of one of the disk, shipping could have distributed bits
to unaffected surfaces.
I don't think I could run it any different than that. I'd have to charge
for that as well.
Dwight
Since most drive failures are not head disk interferences much less a crash,
the proposed process would unnecessarily both add cost and increase the risk
of head disk interference without, IMO, significantly changing the data
recovery probability.
Hi
If I was paying $1000 I'd want my drive opened before powering on again.
As you have said the chance is small but it is not zero. If they were to
tell me: " We're sorry, when we powered it up all of the surfaces were
damages because bits of grit got under that heads when they loaded.",
I'd conside legal processes.
My first thoughts on receiving such a disk is to open it up to not only
ensure that the surfaces were clean but that the head loading and
bearings were all in order. That the disk spun up properly and such.
I would consider any recovery business that did less to be negligent.
I surely wouldn't send my valued data to you.
dwight
_________________________________________________________________
The New Busy is not the old busy. Search, chat and e-mail from your inbox.