My guess is that the stores are pure showcases, ie no
fuss of any kind, and
no support or service at least in thepublic view. See the new mac, isn't it
wonderfull, pay full list price.
I'm sure there's some kind of service area on site. There
are people in-store who's whole job is tech support and it certainly
can't be any worse than asking the clueless clerks a question, even
PC related, in such stores as CompUSA. As for paying full list, if
you check out the specs of say the new iBook, you'll see that the
list of $1300 is actually pretty reasonable. At that price they were
selling quite well while I was there.
Jeff
--
Collector of Classic Microcomputers and Video Game Systems:
Home of the TRS-80 Model 2000 FAQ File
http://www.geocities.com/siliconvalley/lakes/6757