OT: Stupid User Story

I just felt the need to share this with everyone. I had to respond today to a user that was having trouble with a HP LaserJet 4000-series printer jamming. I responded to find the following: 1) they were trying to feed custom letterhead through the printer, which included a gold 'foil' seal. when fed through alone, the fuser was melting the seal 2) to keep the seal from melting, they had attempted to cover it with Post-It-Notes. These in turn would peal off and get stuck in the printer. 3) next they had tried covering the foil seal with clear spray laquer! At this stage, the paper jammed before even reaching the fuser. This is where I confiscated the spray can, shut the printer down for good and redirected their printer output to another printer, telling them to use an inkjet for the letterhead. geez... Jeff