24 May
2007
24 May
'07
6:55 a.m.
From: "Rob" <robert at irrelevant.com>
On 23 May 2007 15:44:53 -0700, Geoff Reed <geoffr
at zipcon.net> wrote:
> and I bet that they are still pretty unwilling ot do anything about
retaliatory
> feedback. I did a 'buy it now' on an
auction and the seller (as soon as
he
> shipped) sent me a note saying that as soon as I
got the item, leave him
> feedback and he'd do the same for me... sounds a lot like the PEBCAK's
and
> ID10T's that rely on retaliatory feedback to
make themselves look better
on ebay.
When I was selling in earnest on eBay, I usually
waited for the buyer
to leave feedback before doing mine for them - half the time the first
indication of a problem is in when they bad mouth you in there! (Some
people would rather spout off in public than actually email and give
you a chance to sort things out ) At least by waiting for them to
post feedback, you know they've received the item and are (usually)
happy with it.
My item shipped notes were usually a bit less direct than that
implied, though. Something along the lines of "it's on it's way,
please let us know when you've got it and that everything's ok, or let
us know quickly if there is a problem. Once you're happy then
feedback is appreciated, and of course we'll leave ours then too."
I do exactly the same thing. As far as I'm concerned, the trade doesn't end
when an item leaves my hands; the buyer still has the opportunity to behave
like an idiot (or behave very well). I use wording almost exactly like
Rob's. I know that once the buyer has placed feedback, the trade's done as
far as they're concerned, so I can then place my feedback as the last step
in the process; the buyer knows whether the entire trade has gone fine
before I do. It seems to work quite well.
Speaking of selling on eBay, how many people buy internationally? I expect
shipping to kill any trades outside New Zealand, so I don't sell old
computer gear on eBay, only on the biggest local auction site.
Mike.