18 Jan
2004
18 Jan
'04
1:45 p.m.
have not heard of that!
bell labs employees were used to mold the shape of the first handset
though... see:
http://www.smecc.org/robert_nordenswan.htm
----- Original Message -----
From: "Brad Parker" <brad(a)heeltoe.com>
To: "General Discussion: On-Topic and Off-Topic Posts"
<cctalk(a)classiccmp.org>
Sent: Sunday, January 18, 2004 10:43 AM
Subject: Anyone know if this story is true?
Anyone know if this story is true?
http://www.phonehelp.com/p-1-50.htm
(story about bell labs experiment where handset cords are made shorter
and shorter and help desk calls are monitored to find 'knee' in help
call curve to use as optimal length of handset cords)
certainly a little off topic - if there is a better place/list someone can
suggest I'm all ears. (alt.bell-labs.stories? :-)
I'm pretty gullible, so I believed it the first time I read it. I ran
into it again recently at this URL...
-brad