More people should insist on proper documentation. On a couple of
occasions I've returned a device to the shop that sold it under the UK
sale of goods act. The reason? It was not fit for the purpose that I
bought it for because important documentation (register maps, connector
pinouts, etc) was not available. Alas I doubt if the company ever
realised or cared..
I sure wish they had those laws here in the US. The only to get
documentation is to make it a line item on the purchase order and hold back
payment until the PO is complete.
Dan