On Mon, 22 Jan 2001, Mike Ford wrote:
On Sun, 21 Jan
2001, Sue & Francois wrote:
Nope gotta buy the upgrade version from 1.0 to
1.5 (includes 77 pieces). I
already bought the thing... Just that the CD was missing. And It gonna be
impossible to return or exchange it.
I'll bet an Altair that if you call Lego and explain the situation to them
they'd be happy to send you a replacement. I'll bet a Commodore 64 they
already have it up on their website somewhere if you look hard enough.
I wouldn't be so ready to bet. Many companies offload ALL parts support to
third parties, ie when I needed a replacement recovery CD for my HP
Pavillion I had to call a third party and pay $8 for the CD PLUS $12 more
for the "minimum purchase" requirement, plus about another $5 for shipping.
Or would you still call that happy to send?
Not Lego. They have quite a competent spare parts service, you will often
find their catalogue in the larger kits, or at least you used to. I
suppose they're the DEC of the toy business. At least when I ordered 9V
spares, they still had 12V train set spares. Of course, this may vary from
country to country.
And their position on software is unknown to me. I want Amiga drivers!