5 Aug
2010
5 Aug
'10
2:23 p.m.
On 05/08/10 21:57, Chuck Guzis wrote:
I understand that the good folks in Shenzhen will
repair almost
anything. Unfortunately, the carfare is a bit expensive.
Yes, and apparently you can get just about any electronic component you
could want from Shenzhen (or Akihabara for that matter).
What narks me off is when companies demand that you pay for an "RMA
voucher" -- which is what ASUS do over here. ?50 for the voucher, and
you pay the cost of shipping the faulty $DEVICE to Taipei. Bet it really
cuts down on the number of RMAs.
The annoying part is that ASUS USA will sell spare parts for their
laptops (even stuff like motherboards) so you can basically do DIY
fixes. ASUS Europe don't even have a phone number (IIRC).
Seagate are almost as bad. "Send us the drive, we'll pay return post,
but it has to be sent in one of our RMA-Approved Boxes complete with
branding".... last time I checked, one of those boxes was ?25 plus VAT
and P&P. This and the "F-you" I got when my Barracuda 7200.11 packed in
from a firmware issue basically means they're not
going to be seeing any
of my $$$ for a VERY LONG time.
I did fix the drive, though: with a serial cable and a HOWTO I found in
a Google search (I think it was on hddguru).
--
Phil.
classiccmp at philpem.me.uk
http://www.philpem.me.uk/