15 Aug
2008
15 Aug
'08
4:25 p.m.
On Fri, 15 Aug 2008, Richard wrote:
You could also contact Iomega, they are still in
business here in
Utah. <http://ww.iomega.com>
There might be someone there who can help you get your old unit
working.
~10 years ago, I wanted to know whether the Iomega "Ditto 3200?" tape
drive that I had could use the extended length tapes.
I tried for days to reach ANYBODY there. Their voice maze would not let
you EVER talk to ANYBODY unless you offered up your credit card. But, it
did promise that IF the problem was PROVEN to be due to a defect in their
product that they would refund the credit card charges.
I was unable to ask a simple question about their product.
~A year later, I cornered one of their people at Comdex. He eventually
gave me updated drivers. I installed the updated drivers and the drive
never worked again, even with the new drivers backed out.
ISTR that there was some legal action against them for bad/nonexistent
"tech support".
--
Grumpy Ol' Fred cisin at xenosoft.com