God bless you John!
Mine has just started having paper getting stuck on the "teeth roller"
underneath the larger one next to the green felt "hot" area. It needs a new
smaller roller cause worn out. There are a number of rollers that look like
this, how do I tell which one it is in order to order the right one?
Take a look at the PrinterWorks web site (
http://www.printerworks.com/).
They have exploded diagrams of the printer (you have an 'SX engine')
with all the parts identified. You should be able to get a part number
for each roller.
-tony